Sections of coating missing
The grill arrived with sections of non stick coating missing around the top edge. Instead of the dark coating it had silver metal showing on one side. I called the number provided with the warranty and explained the problem. A new grill was sent to me. When it arrived it had a corner that was dented and silver metal showing. It looked worse than the original grill I had. It seemed to have been packed well and the box it arrived in was in good shape. It made me think that the grill may have been damaged before it was wrapped in bubble wrap and packed in the shipping box. I once again called the warranty dept. I was told that I could use it because the coating was not off in the grill cooking area. I was told I would have to send it back to West Bend and then wait and see if it would be replaced because even though it looked bad it would still be functional. Chris Freytag K20911 11x15-inch Nonstick Health Grill...
Love this grill
Saw this item at a much higher price on another tv-based shopping channel;
glad I researched Amazon because I saved so much on price differrential and free
shipping and still got the same item I saw elsewhere for much more money. The grill
is wonderful and large and very accommodating; have used it frequently since purchasing
it and it has replaced my George Foreman hands down. Perfect indoor grilling machine!
Great product
I really love my grill. I saw it on QVC and so I got on here the same day to find it a little cheaper with free shipping. Happy I ordered it. I have recently lost 30 lbs, and I want to keep up my healthy regimen and I feel like this was a great way to do it.
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