Friday, October 25, 2013

Saeco Xelsis SS Automatic Espresso Machine, Stainless Steel



Saeco Xelsis Review
I have (now you can say had!!) the Saeco Primea Touch Plus. I mainly make cappucinos. With the Primea, I had issues with the milk temperature (too cold) and no milk foam. Also, the cleanup was a pain.
I decided to try the Xelsis and I am glad that I did. So far I have had the machine for about two weeks and it is a winner. The milk comes out hot and the foam is perfect (looks like micro-foam done by a wand). It is easy to maintain and has worked flawless. The only negative is that the drip tray is kind of small but is it very quick and easy to empty. If you are looking for a quick and easy cappucino this machine is for you.
...........Ed

Philips ownership is starting to show...
I bought this machine as an upgrade to my Talea Touch Plus. And I have to say I think Philips ownership is starting to show. First, we got one that had all kinds of odd problems. The "Error E05" when I went to prime the pump was frustrating, but eventually unplugging the unit, plugging it in, and restarting it got around the issue. The front of the unit (which unlatches and swings out to reach the brew group) NEVER stayed completely closed and would go slightly out of alignment with the rest of the unit.

So we exchanged it.

The new unit has the same door issue (tho less promient).

The unit never reports to add coffee beans when it's empty. Fine - we can pop the lid open and look, but that's hardly working as advertised.

We also have a problem where the milk frother will occasionally just sputter and not dispense steamed milk. Cleaning the frother only seems to have limited success.

And when I call to ask questions from...

Magnificent Example of Technology and Art!
We purchased this to replace our 12 year old Saeco Royal Exclusive (http://www.amazon.com/Saeco-Exclusive-SuperAutomatic-Espresso-Cappuccino/product-reviews/B00007JXTQ). After purchasing two Royal Exclusives 12 years ago (one for home and one for work), I was confident in the durability and innovation of Saeco products. The Royals have held up very well over time, each with over 10,000 cups brewed.

The Saeco Xelsis is light years ahead. Additional features include the ability to make 8 different drinks, and to customize those drinks for each of 6 people. The one touch cappuccino is amazing. The milk is frothed perfectly, reminding me of the cappuccino we enjoyed in Italy. The stainless steel cabinet makes this machine a perfect match for our kitchen. Cleaning is a breeze, as is emptying out the grounds receptacle. All around, probably the best machine on the market today!

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