Monday, November 4, 2013

Toastess DLHM564 Hand Mixer, Stainless Steel



Where have you been all my life?
Hand mixers have always been a disappointment to me. Not enough power. I came upon a cooking show by accident and the host was putting his hand mixer into "turbo" mode. I searched Amazon and found the mixer. It is the best! Former hand mixers were great for some things but lacked the power to really whip well. This mixer is my go-to now instead of having to drag out my heavy Kitchenaid - which I still love for larger recipes. This one has many speeds and the highest ones are almost scary. It does have an on/off safety feature but I'd still keep it out of the hands of small kids. I now can beat egg whites and whip cream with ease. Lumps I used to fight now disappear easily. I use it regularly as I love to bake and do fancy cakes for my family. It stores easily (the cord wraps around it into grooves in the handle) and cleans like a dream unlike my large mixer with its nooks and crannies. I just bought two more for my daughters for Christmas. It is surprising that it isn't...

Bad Experience with Toastess Mixer
I ordered this mixer and it was received on time and as described. However, the first time I used it I ended up having to use both hands to mix, one to continuously hold the on/off button down and the other to increase the speed. Another problem I experienced was the mixer would shut off as soon as I pressed the button to increase speed. I contacted the seller and they provided me an RMA to return the product and offered purchase of a reduced shipping rate to return it. Included in the return package I provided a typed detail of the problems experienced. Amazon notified me yesterday that a refund was processing, however it is not a full refund. I contacted the company for an explanation and I was informed that it is their policy to charge a 10% re-stocking fee on all refunds. I'm not sure why a re-stocking fee would be charged for a defective item as I would hope it would not be in their policy to re-stocked it. If you plan to purchase this product do yourself a favor and go...

Very pleased
Old hand mixer broke over the holidays. I liked it and was not happy to have to replace it, especially as I read through the reviews of various options. Finally decided on the Toastess, and am very pleased. Not too heavy, good speed control, works better than expected.

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